SoCal Phone Pros - Inter-tel / Mitel Service and Support

Telecommunications Solutions

SoCal Phone Pros is a telecommunications company serving Southern California and catering to the SMB (Small and Medium sized Businesses) market. We pride ourselves in offering prompt, reliable, and personalized service while exceeding our customer's expectations in terms of quality and performance. We offer sales, installation, and service of all Inter-tel phone and voice mail systems. If your company needs voice and data cabling, office relocation, or adds, moves, and changes, we can help. Please contact us today for a free consultation.

Confidence can make a customer but only competence can keep that customer.

- John Wicks, Owner

Certifications

*Inter-tel / Mitel 5000
*Inter-tel Networking
*Unified Messaging
*IP Devices
*T1/PRI/BRI
*Enterprise Messaging; VPU
*Unified Communicator; SIP Server
*Call Center Suite
*Attendant Console
*Taske; OAISYS
*CompTIA A+, Net+; CTP

Mission

Our mission is to make technology an asset for your business, not a problem. We will ensure that you are getting the most out of your existing system before offering any upgrade solutions. We strive to make technology integrate seamlessly with your business so your business can grow. As your technology partner, when your business grows ours will grow with you, therefore, we will work hand in hand with you to support your growth.

Messages/Music on Hold

Why Music on Hold? # Reduces hang-ups and abandoned calls by letting callers know they are still connected # Creates a professional company image.# Provides answers to frequently asked questions.# Informs callers about products, services and promotions. #Informs and directs callers to your web site.

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